Terms of use

 Please find herewith the Terms of service for CINNY. Please kindly read through them carefully before placing an order with us. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding personal information provided by you.

We may change these terms and conditions from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order.

Before placing an order, if you have any queries relating to these terms and conditions, please contact our customer care team at info@cinny.co.uk  

When you place an order on our website you shall receive an order confirmation email. Once you have checked out and you have received your order confirmation email you will not be able to make any changes to your order so, please make sure that everything is correct before clicking the ‘PAY’ button.

We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

  • The product ordered being unavailable from stock
  • Our inability to obtain authorisation of payment
  • The identification of an error within the product information, including price or promotion
  • If we suspect any fraudulent activity

If there are any problems with your order, we shall contact you. We reserve the right to reject any offer to purchase by you at any time. We will take all necessary measures to keep the details of your order and payment secure.

Prices are subject to change without notice. These changes will not affect orders that have already been despatched. Prices are inclusive of VAT (where applicable).

Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to items may change. If an item, you have ordered becomes out of stock before we accept the order, we shall notify you as soon as possible and you will not be charged for the out-of-stock items.

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